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Customer Service & FAQ

Quick links
Faq
Return item(s)
Contact
Call us0365304910
Send us an email[email protected]

Do you have questions about our webshop or do you need assistance during your order?

You can call us +31(0)36-5304910
Or email to [email protected]

Openings time webshop: Tuesday – Saturday from 12.00 – 17.00 hour 

 

FAQ (frequently asked question):

If you want to shop in the webshop for a long time, such as putting products in the shopping cart, it is advisable to first create an account; When activating an account, the shopping cart can be stored for up to 2 weeks. If you do not have an account, the shopping cart retention function of the last activity is up to 30 minutes.

Opening hours
MondayClosed
Tuesday12.00 -17.00
Wednesday12.00 -17.00
Thursday12.00 -17.00
Friday12.00 -17.00
Saturday12.00 -17.00
SundayClosed
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Contact information
Schrijverstraat 81315 HX, AlmereNederland0365304910[email protected]TAX/VAT NumberNL817452448B01COC number39097269
Delivery
  • Who delivers my order?

    • Either PostNL or DPD.

Shopping cart time
  • How long does an order stay in my shopping cart?

    • If you want to shop in the webshop for a long time, such as putting products in the shopping cart, it is advisable to first create an account; When activating an account, the shopping cart can be stored for up to 2 weeks. If you don't have an account, the shopping cart retention function of the last activity is up to 30 minutes.

Shipping costs
  • How much is shipping cost, and where do you deliver to?

    • https://www.tokogembira.nl/en/service/shipping-returns/

I can't choose afterpay with Klarna
  • I can't choose the payment method afterpay with Klarna.

    • If you purchase more than €99, you will receive a payment option 'pay afterwards from Klarna' at checkout. If you order under €99, it will not be shown in the checkout.

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